What Do I Do If My Iphone Is Disabled

If you see the message iphone is disabled.

If you have physical access to your iphone sync it regularly with a computer and have that computer nearby this may be the easiest option. Press and hold the side button and one of the volume buttons until the power off slider appears. If you backed up your iphone you can restore your data and settings after restoring your iphone. Step 1 connect your iphone to the computer with itunes installed.

Then connect your iphone to your computer while holding the side button. The only thing you can do is completely erase your iphone and start over. This is in the upper right side of the page. If you enter the wrong passcode too many times you ll see a message that your device is disabled.

This method will only work if you backed up your iphone to itunes and know the passcode step 2 open itunes. After the lock screen passcode is erased your iphone won t be prompting you to enter the password and you will be able to gain access to your device. If you no longer use itunes there is a way to restore from a backup without itunes. If your iphone s find my iphone feature is turned on you ll be prompted to turn it off before proceeding.

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There are three ways you can erase the data from your iphone remove the passcode and start fresh. First open itunes on your mac or pc but don t connect your device to your computer. Once iphone becomes permanently disabled the only way to gain access to your device is to erase the lock screen passcode which also erases the entire data on your iphone. Please connect to itunes you ll need to connect it to the computer on which you ve backed up your data.

The first step you should try is to restore the device from a backup using itunes. Since you can t disable find my iphone while your iphone is disabled try using icloud to erase your iphone instead. Restore the iphone from a backup. Keep holding the side button until you see the recovery mode screen.

When you see iphone is disabled try again in 5 15 60 minutes you can simply wait for 5 15 60 minutes and then unlock your iphone with correct passcode or touch id. If itunes didn t open when you plugged in your iphone click the itunes icon on the dock macos or in the all apps area of the start menu windows. Make sure your iphone isn t connected to your computer. Unfortunately the answer is no.

Apple recommends these step by step recovery instructions when you get an iphone is disabled alert. Using itunes icloud or recovery mode. Drag the slider to turn off your iphone. Connect to itunes there is nothing you can do to unlock it.

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If you can t remember your passcode you ll need to erase your iphone which deletes your data and settings including the passcode. People sometimes think apple stores have special tools that can unlock disabled iphones but they don t.